Shipping Policy
We Ship Fast. We Ship Everywhere.
At MotionMade, we know you're ready to train — so we don't waste your time. Here's exactly what to expect when you place an order.
Processing Time
All orders are processed within 1–3 business days of being placed. Orders placed on weekends or public holidays are processed the next business day.
Shipping Times
We ship worldwide. Estimated delivery times vary by destination:
- United States: 7–14 business days
- United Kingdom / Europe: 10–20 business days
- Canada / Australia: 10–20 business days
- Rest of World: 14–25 business days
These are estimates. Delivery times may vary due to carrier delays, customs clearance, or high-volume periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders over $75 — discount applied automatically at checkout.
Order Tracking
Once your order ships, you'll receive a confirmation email with your tracking number. Use it to follow your order every step of the way. If you haven't received tracking info within 5 business days of your order, reach out to us at info@motionmade.com.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes charged by your country's government. These charges are the customer's responsibility and are not included in our prices or shipping costs. We recommend checking with your local customs office if you're unsure.
Lost or Delayed Packages
If your order hasn't arrived within the estimated window, first check your tracking link. If it shows no movement for more than 7 business days, contact us at info@motionmade.com and we'll investigate right away.
Contact Us
Shipping question? We've got you.
📧 info@motionmade.com
Response time: 1–2 business days.